The type of Personal Information that we collect includes personal information concerning both potential new clients and reoccurring clients.
- Contact Details (Phone Number, Email, Postal & Residential Address);
- Date of Births;
- Other personal information in relation to the clients personal status.
We may also collect sensitive information which is protected by a higher level Australian Privacy Principals. Sensitive Information can include;
- Information regarding racial or ethnic origins, membership of a political association, religious beliefs or affiliations, philosophical beliefs, memberships of a profession or trade association or membership of a trade union;
- Health information;
- Sexual Orientation and practice;
- Bio-metric information; and
- Criminal Record information.
If you do not provide the information we require, we may not be able to complete the applicable purpose of collection, such as supply legal representation you require.
If you provide us with third party information then you warrant to us that you have the third party’s consent to do so.
Purpose of the information collected
We will not collect personal information unless such information is reasonably necessary for the purpose of;
- contact and communicating with you;
- assessing whether we are able to act on your/your families behalf;
- providing legal service and advice;
- internal record keeping and analysis;
- seeking consent in relations to publications of reviews and testimonials;
- for market research, business development and marketing, including direct marketing;
- running competitions and offering additional benefits to you;
- sending promotional information about third parties that we think may be of best interest to you; and
- We may also send voluntary questionnaires, surveys or market research to seek your opinion and feedback.
We collect information from individuals at the pre-client stage when a legal enquiry is made. We will not consider representing someone who has not correctly identified themselves and we will not act of someone’s behalf without their written consent. Any conflicts of interest will also be dealt with in a professional manner and will refer you to another legal representative should this arise.
Overall, we collect, store and use your information to assess and preform legal services.
Foster Legal Lawyers collects this information through online forms and instruction sheets, emails, telephone calls, letters and in person. Often we need to source additional information from third parties such as contracts, section 32 statements, wills and power of attorney statements, bank statements and other information we see fit. This information will be sourced with the consent of our client, you.
- for the purpose of providing information, products, services or marketing to you;
- to credit reporting agencies and courts, tribunals and regulatory authorities where you fail to pay for goods or services provided to us; and
- to third parties, including agents and sub-contractors, who assist us in providing information, products, services, or direct mail and digital marketing to you. This may include parties located, or that store data, outside of Australia.
We may also disclose information by law, for example, under court orders or statutory notices to produce documentation under laws relating to social security, taxation, bankruptcy, ant-money laundering, counter-terrorism and the management of incorporated entities.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to transfer to the extent permissible by law our user databases, together with any personal information and non-personal information contained in those data-bases. We would seek to only disclose information in good faith.
Last Updated: January 2017